What’s your cancellation policy?
Cancellation terms are tied to how close to arrival the change is made — cancelling or modifying well in advance costs less than a late change or no-show. Exact terms are confirmed at the time of booking for each property.
When is check-in and check-out?
Standard check-in starts in the afternoon, with check-out by late morning. If you need an earlier check-in or later check-out, just ask — we’ll do our best to accommodate based on the property’s schedule.
How do I pay for my booking?
Payment is processed securely at the time of booking confirmation.
Do you offer airport transfers?
Yes, airport transfer can be arranged for an additional charge — just let us know your flight details in advance.
Can I rent a scooter or car during my stay?
Yes, scooter and car rental can be arranged through us during your stay.
Do you offer long-term or monthly rentals?
Yes — several of our properties are available for extended stays, ideal for remote work or longer holidays in Bali. Contact us for current availability and rates.
I own a villa in Bali — how do I get it managed by Loft & Lawn?
Reach out to us directly via WhatsApp — we’ll walk you through how it works and what your property could earn.
